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This topic contains 11 replies, has 2 voices, and was last updated by  Promenade Themes 1 month, 4 weeks ago.

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  • #1972

    mindfulfil
    Participant

    Hey, in the theme settings there’s an option to show information about the author after below the post and I wonder how can I change the author of the post? Or how to publish as a different author? Thanks!

    #1973

    Promenade Themes
    Keymaster

    You can find the option to change author at bottom of post edit page.

    Hope this screenshot will help you https://s.nimbus.everhelper.me/share/1310926/24nw7skdl1a38dmiok0v

    Thanks.

    #1974

    mindfulfil
    Participant

    It works just fine! Do you know how to add an author? Also I found out I can change the excerpt like this. But when I change it, it automatically delete the “Continue Reading →” text below the excerpt. Is there some short code I can embed to show this text?

    Thanks!

    #1975

    Promenade Themes
    Keymaster

    You can go to Users and add new author. Regarding excerpt, you might have provided excerpt length value higher than words number in your posts. So it might not be visible.

    #1985

    mindfulfil
    Participant

    Last question. How to let customers see the author’s post? If I click on the name of the author it redirects me to the homepage. And how did you do the banner at top of this page (Offer! Get 40% discount on every purchase of Super Construction Plus. Use coupon code scplus40)? Thanks!

    #1995

    Promenade Themes
    Keymaster

    Hi @mindfulfil,

    If I click on the name of the author it redirects me to the homepage – It might be author page. Please confirm. If you see home page please provide us your site URL we will check it and provide you solution.

    How did you do the banner at top of this page – You might be talking about flash news showing at top of our main site. We have done it custom.

    Thank you.

    #2002

    mindfulfil
    Participant
    #2006

    Promenade Themes
    Keymaster

    Hi @mindfulfil,

    Its strange issue. Category, archive and author pages are not loading in your site.

    Have you deleted any core file? Please download latest version of theme and check once.

    Next, go to Settings >> Permalink and save permalink once. Check site after that.

    Hope it will work.

    Thank you.

    #2214

    mindfulfil
    Participant

    I have saved permalink, downloaded the latest version and there’s still the same problem. I don’t remember if I deleted some core file, but I checked it and it seems that even though the link is “https://mindfulfil.com/author/ondrej/” it redirects to the homepage. What’s the problem?

    #2216

    Promenade Themes
    Keymaster

    Can you please email us temporary logins of your site to us? We can login and check the problem.

    Note: Don’t include login credentials here as this is a public forum.

    #2221

    mindfulfil
    Participant

    Where can I send you the login credentials? There’re 2 email addresses.

    BTW: I checked the link here on “promenadethemes.com” and noticed that you have exactly the same problem. When I click on my username, there’s a link “https://promenadethemes.com/support/users/mindfulfil/” and it automatically redirects to your homepage.

    #2232

    Promenade Themes
    Keymaster

    Hi @mindfulfil,

    We are redirecting few URLs to home page so you have been taken to home page in our main site.

    You can find our contact info at https://promenadethemes.com/contact-us/

    You can directly submit form of the page or can use any one of the email id.

    Thank you.

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