Home Support eCommerce Gem Documentation

This topic contains 5 replies, has 3 voices, and was last updated by  Promenade Themes 5 months, 1 week ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #2975

    lnowaczyk
    Participant

    Where I can find documentation for eCommerce Gem theme?

    #3013

    Promenade Themes
    Keymaster

    Hi @lnowaczyk

    We are working on updates and documentation of eCommerce Gem. We will soon release new version with one click demo import, video tutorial and detail documentation.

    Till then if you need any help, feel free to contact our support agent through this forum or you can use online chat service as well.

    Thank you.

    #3265

    thehustle
    Participant

    For now, where can I get the demo information?

    #3267

    Promenade Themes
    Keymaster

    Hi @thehustle

    You can find demo content at https://promenadethemes.com/documentation/wp-content/uploads/2018/02/ecommerce-gem-dummy-data.zip

    Please install One Click Demo Import plugin and use above content to import data.

    We will add this feature in theme in next release.

    Thank you.

    #3335

    thehustle
    Participant

    Hello. Thank you for the files. I’ve run into problems after installing. Maybe you can tell me where I went wrong. I unzipped your file then used the one click install in two different ways.

    1. Uploaded dummy data one file at a time with one click installer.
    2. Uploaded all three at the same time.

    Both ways had failed the first time. Then I deleted all of my site files and reinstalled wordpress and tried everything again. I’m still getting a blank web site.

    Any suggestions?

    Development site:
    http://www.kevinldaniels.com/thehustlebrand

    #3337

    Promenade Themes
    Keymaster

    Hi @thehustle

    Please go to Appearance >> Customize >> Site Identity and select Title + Tagline for Logo Options like this https://prnt.sc/isgvjt

    If this does not solve your issue please contact us again. We will help you to fix it.

    Thank you.

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