Home Support eCommerce Gem Plus Ghost Box near Log in Screen

This topic contains 5 replies, has 2 voices, and was last updated by  Promenade Themes 3 months, 3 weeks ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #4066

    SIMF
    Participant

    Hi,

    My Website – Log on Screen has to Ghost Ash Color Box with a word ‘Decide Later’ next to ‘LOG IN’ & ‘Remember Me’ tick box.

    Also noticed on this https://promenadethemes.com/ log in screen when I was logging to post this msg.

    Could you please help out?

    Thanks
    Regards
    SIMF

    #4068

    Promenade Themes
    Keymaster

    Hi @simf,

    Can you please provide us screenshot of it?

    #4069

    SIMF
    Participant

    Login

    Logon

    I can see the same error on your website too.

    Thanks

    #4070

    Promenade Themes
    Keymaster

    Hi @simf,

    We cannot see any ‘Decide Later’ word on your site.

    Please check your site on some other computers too. Some time addon added on browser might cause such issue.

    Screenshot you provided is not loading so we cannot see real issue properly.

    Please email us screenshot and detail of OS and browser you are using.

    Thank you.

    #4078

    SIMF
    Participant

    Thank you, yeah it happens in Google Chrome Version 66.0.3359.139 (Official Build) (64-bit).
    Checked on Microsoft Edge 41.16299.371.0, it doesn’t happen.
    have emailed images to Promenade Themes at promenadethemes@gmail.com

    #4091

    Promenade Themes
    Keymaster

    Hi @simf,

    We did not find any box on our site. We have checked it on different computers but cannot find any issue.

    We have checked it on MAC, LINUX and Windows but cannot find such issue.

    Are you using any addon on your browser? Please check on Incognito mode and other computers once.

    Let us know if you find same issue on other machines too.

    Thank you.

Viewing 6 posts - 1 through 6 (of 6 total)

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