Home Support Blog Way Plus Site not loading properly on mobile

This topic contains 8 replies, has 2 voices, and was last updated by  Promenade Themes 3 months, 2 weeks ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #3425

    Livya018
    Participant

    When I load my site from a mobile device the logo and tagline are not centered allowing you to zoom out. This makes the post smaller. Also when I scroll to the bottom the widgets are not loading properly on mobile. Sometimes they are mixed up within one another. Also the follow us on instagram thumbnails are large and stacked on top of each other making the page very long. I want them to load in a smal box the way they do on desktop.

    #3426

    Promenade Themes
    Keymaster

    Hi @livya018

    Can you please provide us your site URL?

    Thanks.

    #3514

    Livya018
    Participant

    thecheekymommy.com. I am not sure what size to set the featured image. I have installed the elementor page builder plug-in and have found that it does not work with the featured image. Sometimes when viewing the page on mobile the featured image will be so large that the post is zoomed out. It will still look great on a laptop. Then if I reduce the size of the featured image, the post looks great when going from facebook, but not instagram or on a desktop. I am not sure if there is a setting to auto adjust the featured image so that the text does not get displaced. However I am placing all my text using the elementor page builder plug-in. I am totally new at this so I am super confused. Sorry!

    #3515

    Livya018
    Participant

    Here is the URL to one of the posts I am having problems with loading properly on mobile vs desktop….

    https://thecheekymommy.com/the-danger-of-tylenol-for-pregnant-women-and-children

    #3517

    Promenade Themes
    Keymaster

    Hi @livya018

    It looks like you are using Blog Way Plus child theme but style.css is not loading properly.

    Please check console and fix it.

    #3583

    Livya018
    Participant

    How do I check this? What is console? I’m a complete beginner with all this.

    #3590

    Promenade Themes
    Keymaster

    Hi @livya018

    Please go to Appearance >> Themes and activate main Blog Way Plus theme rather than using Blog Way Plus Child.

    Hope it will solve your issue.

    Thank you.

    #3599

    Livya018
    Participant

    This fixed my problem thank you! I also figured out how to customize things the way I want. Thank you for being patient with me!

    #3601

    Promenade Themes
    Keymaster

    Hi @livya018

    We are happy to help you. Please feel free to contact us again if you need further help.

    Thank you.

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